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"Бизнес английски за 30 дни - Самоучител" е компактен самоучител по бизнес английски.
Самоучителят "Бизнес английски за 30 дни" е насочен към хора, които имат нужда да опреснят своите езикови познания в кратки срокове.
6-12 часа, в зависимост от скоростта на четене.
Съдържанието на "Бизнес английски за 30 дни - Самоучител" е следното:
Предговор
Символи и съкращения
Who is Who?
Урок 1. The prospective employee
Don’t bring your goat to work! – Making the interview work – Application for a graduate trainee scheme
Participating in interviews: the roles of the interviewer and interviewee; graduate trainee scheme application form
Урок 2. The international conference
Beware of body language! – Business etiquette
Attending conferences: making contact with fellow delegates; business etiquette; conference application form
Урок 3. After-sales service
When does it end? – Customer service
Using and offering after-sales service; customer complaints form
Урок 4. The annual general meeting
Who are the Motley Fools? – Shareholder power
Taking part in AGMs: the roles of the chairman and shareholders; dismissing an employee
Урок 5. Networking
Getting your net to work! – Successful networking
Networking: techniques for making business contacts; attending courses; course questionnaire
Урок 6. Resolving the dispute
Should you blow the whistle? – Industrial relations in the US
Resolving disputes: whistleblowing; taking strike action
Урок 7. It’s a good idea, but will it sell?
Avoiding the language problem! – Researching the market
Market research: gathering information; entering a prize draw
Урок 8. Assuring quality
What is quality? – Customer requirements and quality
Quality control: obtaining ISO 9000; Five Elements of customer requirements; Five Pillars of quality
Урок 9. Shall we invest in our people?
Lifelong learning! – Investors in People (IIP)
Investing in people: IIP (Investors in People); NVQ (National Vocational Qualification); memo
Урок 10. Balancing work and life
For your convenience! – Work/Life Balance
Balancing work and life: concierge service; work/life balance; concierge service formTest 1
Урок 11. The virtual office
Providing that personal touch! – Teleworking
Working from home: hoteling; teleworking; telework questionnaire
Урок 12. Checking the small print
A not-so-transparent hire charge! – What’s in a contract?
Contracts: small print; breach of contract
Урок 13. Stylehouse re-thinks its marketing strategy
What’s in a brand? – How important is marketing?
Marketing: promotion; brand names; SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis
Урок 14. The sales conference
Sell the product or sell what the product does? – Making sales
Selling: sales conference; making sales; business letter
Урок 15. Advertising
The art of “pigeonholing”! – Writing your advertisement
Advertising: mail order service; “pigeonholing”; writing advertisements; AIDA (Attention, Interest, Desire, Act); USP (Unique Selling Point)
Урок 16. Beating the virus!
Virus writing is serious business! – Computer viruses
Computer viruses: systems failures; hackers
Урок 17. Managing the crisis
The spin doctors – The story’s good, but is it true?
Public relations: spin doctors; crisis management
Урок 18. Collecting payment
Added interest! – Managing credit
Late payments: adding interest; credit management; overdue accounts
Урок 19. Stylehouse goes on-line
What is a cookie? – What makes a good website?
Going on-line: designing websites; Internet cookies; understanding websites
Урок 20. Americom looks at the labour market
Starting with a McJob! – The changing world of work
Labour market: Human Resources; high school leavers or graduatesTest 2
Урок 21. The VAT man will be calling!
Raising finances! – Getting good advice
Taxation: VAT (Value Added Tax); tax levies; fiscal policies; bank statement
Урок 22. Is it worth registering?
Unusual trademarks – Intellectual property
Trademarks: registration; unusual trademarks; granting patents
Урок 23. From design to product
Protecting inventions! – Just In Time
Product design: R & D (Research and Development); origins of granting patents; JIT (Just In Time) manufacturing
Урок 24. Coopers is in financial trouble
Adopting the ostrich position! – Running into difficulties
Financial difficulties: being in debt; filing for Chapter 11 bankruptcy in the USA
Урок 25. Will Americom branch out?
Don’t put all your eggs in one basket! A good example of a large public company is General Electric
Corporate expansion: diversification; origins of GE (General Electric); diversified portfolio
Урок 26. Free market economy or government regulation?
Where have all the buses gone? – De-regulation and privatisation
De-regulation: free market economy; government regulation; privatisation
Урок 27. The deal might be off!
Stripping the assets! – Different types of merger
Mergers: take-over bids; selling assets; different types of merger
Урок 28. Arguing the case for the euro
Pound or euro? – Foreign exchange
The euro: pound or euro; foreign exchange market
Урок 29. Green housing?
What is a Pigouvian tax? – Ethical investments are more popular than ever
The environment: “green” housing; “Pigouvian” tax; ethical investments; company organisational chart
Урок 30. Getting to grips with exports
What’s the connection between bananas and cashmere? – Economic sanctions
Exporting: restrictions; tariffs; economic sanctionsTest 3
Ключ с верните отговори към упражненията
Речник